Draft for legal review
Privacy Policy
A readable draft privacy notice for enquiries, WhatsApp conversations and future bookings. Legal contact details and final lawful bases still need review.
1. Who is responsible for your data
Padel Restart is operated by EVAMAR LIMITED, Suite 4, 2nd Floor, The West Wing, Montarik House, 3 Bedlam Court, Gibraltar, TIN: 660639. EVAMAR LIMITED is referenced as the operator and data controller where applicable. [LEGAL REVIEW REQUIRED]
2. Enquiry information
When you contact us through the website, WhatsApp, Instagram or email, we may process your name, contact details, preferred Restart date, playing level, travel questions and any information you choose to include in the message.
3. WhatsApp enquiries
WhatsApp messages are processed through WhatsApp/Meta systems as well as by us for customer communication. You should avoid sending unnecessary sensitive information through WhatsApp unless requested for booking or safety reasons.
4. Booking data
If you move toward a booking, we may process booking agreement details, participant names, contact details, travel timing, accommodation needs, emergency contact details, activity suitability information and payment or invoice records.
5. Payment and invoice information
Payment is made directly to EVAMAR LIMITED using details supplied in booking documentation. We may retain payment confirmations, invoices and accounting records as required for administration, legal, tax and accounting purposes.
6. Purposes and lawful bases
We process personal data to respond to enquiries, assess availability and suitability, prepare booking documentation, deliver the Restart, coordinate suppliers, keep records, comply with legal obligations and, where permitted, communicate about Padel Restart. The exact lawful bases should be reviewed before launch. [LEGAL REVIEW REQUIRED]
7. Service providers
We may use service providers for website hosting, analytics, customer communications, payment administration, accommodation, local transport, coaching, activities and professional services. Providers should only receive data needed for their role.
8. Analytics and marketing tools
The website may use analytics or marketing technologies such as Google Analytics, Google Ads, Meta Pixel or similar tools only if implemented and configured with appropriate consent where required. [TO BE CONFIRMED BEFORE LAUNCH]
9. International transfers
Because participants, suppliers and service providers may be in different countries, personal data may be processed outside your country of residence. Appropriate transfer safeguards require review before launch. [LEGAL REVIEW REQUIRED]
10. Retention
We keep personal data only for as long as needed for enquiries, bookings, legal, tax, accounting, dispute-resolution and legitimate business purposes. Exact retention periods should be confirmed before launch. [LEGAL REVIEW REQUIRED]
11. Your rights
Depending on applicable law, you may have rights to access, correct, delete, restrict or object to processing of your personal data, and to withdraw consent where processing is based on consent. The applicable rights and supervisory authority require legal confirmation. [LEGAL REVIEW REQUIRED]
12. Marketing opt-out
If you receive marketing communications from us, you can ask us to stop. Service or booking messages may still be sent where needed for an enquiry or confirmed booking.
13. Contact and complaints
Privacy contact details and the relevant supervisory authority should be confirmed before launch and included here. [TO BE CONFIRMED BEFORE LAUNCH]